1. What types of products do you offer?
We specialize in HVAC installation supplies, including mini split line sets, duct covers, mounting brackets, refrigerants, and complete mini split systems. All products are made from durable materials and meet industry standards for performance and safety.
2. Are your line sets compatible with all mini split brands?
Yes, our line sets are designed to fit most major mini split and heat pump brands. Just make sure to check your unit’s required pipe size before purchasing to ensure a perfect fit.
3. What’s the difference between 25FT and 50FT line sets?
The difference is in the length of the copper tubing. A 25FT line set is typically used for shorter distances between the indoor and outdoor units, while a 50FT line set is ideal for larger installations where more distance is required.
4. What insulation thickness should I choose — 3/8" or 1/2"?
Both options provide excellent protection, but 1/2" insulation offers slightly better thermal efficiency and is recommended for installations in hotter or colder climates where temperature control is critical.
5. Do you offer shipping across the U.S.?
Yes! We provide fast and reliable shipping throughout the United States. Most orders are processed and shipped within 1–2 business days.
6. Can I return or exchange a product?
Absolutely. If you receive a damaged or incorrect item, you can request a return or exchange within 30 days of delivery. Please ensure the product is unused and in its original packaging.
7. Do you supply to contractors and bulk buyers?
Yes, we work with both individual customers and HVAC professionals. For bulk or contractor pricing, please contact our support team for custom quotes.
8. How can I contact customer support?
You can reach us anytime through our Contact Us page or email us directly at [your business email]. Our team is happy to help with product inquiries, orders, or technical support.
9. How can I contact customer support?
You can reach our support team via email or through the contact form on our website. We’re happy to help with product advice, order updates, or technical questions.
10. Do you provide installation or maintenance services?
Currently, we focus on supplying top-quality HVAC products. However, we can recommend trusted professionals in your area if needed.
